At PEAK, we are dedicated to providing exceptional customer service experiences. If you ever need assistance with your Strength Platform, rest assured that PEAK will be there to help. 

We understand the importance of your workouts and are committed to making sure your machine is working properly. If there is an issue with your machine, PEAK will send you a loaner machine in a secure case, complete with a return label. Simply swap the loaner machine for your own and a FedEx driver will pick up the faulty machine for repairs. Our team will diagnose and fix any issues, and then send it back to you in the same case. When you receive the repaired machine, simply return the loaner in the case and a FedEx driver will pick it up. 

This process benefits both our customers and our company by ensuring you always have a functioning machine and allowing us to continually improve our products.