Refund policy
At PEAK, we accept returns for a period of 30 days from the date of delivery. To be eligible for a return, please follow these guidelines:
- Request a return by replying to your order confirmation email or by emailing us at returns@peakfitusa.com within 30 days of delivery.
- Upon receipt of your return request, we will provide you with the return address and you will be responsible for covering return shipping costs.
- Within 7 business days, you must provide us with a tracking number for your shipment. If we do not receive any communication from you within 7 business days, we will cancel the return request.
- Items must be in new condition with no signs of wear and tear and must be packed in the original packaging for the first 30 days. If the original packaging is not available, you will be responsible for the cost of new custom packaging.
- If you receive damaged or incorrect items, please contact us within 30 days of delivery with photos and details of the damage or incorrect order and we will offer a refund, replacement or other substitution at our discretion.
You can expect to receive your refund within 3 weeks of sending your package to the return courier. This time period includes transit time, processing time, and the time required for the refund amount to appear in your bank statement

